Returns and Refunds

If for any reason you are not satisfied from your purchase, you have the right for a size change or your money refund. You can send back the product within 14 days since you received it.

Instructions for the return

• Make sure that the products are at the same condition as you received them.
• Every single product must have all the tags, dust bag and the original box that they had the time you received them. The original box is considered part of the product itself, and must not have been in any ways damaged or modified or not even used as a single outer packaging.
• Send us an email at : customerservice@wonxx.com, with your order number as reference requiring the return for one or more products.
• Await a confirmation mail, in which we will send you all the information for the shipment.
• Prepare the package and make sure that the box has the characteristics of robustness suitable for shipping.
• If we receive the package after 45 days from the shipping there won’t be any refund. For this reason we recommend you to use a fast shipping method.

The returning costs are at your expense.

The return address that you must ship the package after you receive the confirmation mail is:

GERMANY: 

CCS-Express GmbH

Übergabe an OMEST/Indigo

Lohstrasse 26

85445 Schwaig/Oberding

FRANCE: 

inDigo c/o Asendia Italy

4 boulevard de l'europe plateforme colis 

69721 SAINT-LAURENT-DE-MURE 

UNITED KINGDOM: 

inDigo S.u.r.l.

Via Francesco Albanese, 9

74015 Martina Franca (TA)

SPAIN

Asendia Spain, SLU

Avda. Siglo XXI, 70

08840 Viladecans

Barcelona

Spain